Standard shipping is included Australia-wide in our advertised wheel-set pricing. Express shipping is available as an optional upgrade.
All timeframes are estimates, not guaranteed delivery dates. We will provide tracking when the shipment has been dispatched and tracking information is available from the delivery partner.
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Shipping options
- Standard shipping: included in the advertised price of a wheel set, with approximately 40 days transit after production and dispatch.
- Express shipping: an optional AUD $800 upgrade per wheel set, with approximately 14 days transit after production and dispatch.
The shipping option selected on your approved order or quote will apply. Any delivery requirement outside these options will be confirmed separately before production.
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Production and transit time
Shipping transit begins only after the wheels have been produced, inspected and dispatched. Our current estimated production times are approximately 20 days for one-piece forged wheels and 30 days for two-piece forged wheels.
Your total estimated lead time is the applicable production time plus the selected shipping transit time. Bespoke programs or other constructions may have a different lead time, which we will confirm in the quote.
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Delivery area
The standard shipping included in our advertised prices applies to Australian delivery addresses. Regional and remote locations may take longer than the estimates shown above.
For delivery outside Australia or an address with unusual freight access requirements, please contact us before ordering so availability, timing and any additional cost can be confirmed.
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Delivery details and access
Please provide a complete and accurate delivery address, recipient name and contact number. Tell us about access restrictions that may affect freight delivery before the order is dispatched.
If an address needs to change, contact us as soon as possible. We cannot guarantee that a change can be made after dispatch, and any carrier charge created by a requested redirection or repeat delivery will be discussed with you before it is passed on.
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Tracking your shipment
We will provide a shipment number once tracking is available. A new shipment may take time to appear while the delivery partner receives and scans it into their network.
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Delays and delivery estimates
Production and transit estimates can be affected by manufacturing complexity, quality-control work, carrier capacity, customs, weather, public holidays, remote-area schedules and other events outside our reasonable control. A delay does not automatically mean that a shipment is lost.
If tracking has not updated for an unusual period, contact us with your order and tracking details so we can investigate with the delivery partner.
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Damage or an incorrect delivery
Inspect the packaging and wheels as soon as reasonably possible after delivery. If the packaging or wheels appear damaged, or the delivery differs from the confirmed order, keep all packaging and contact us promptly with your order details and clear photographs.
Prompt notice helps us investigate with the delivery partner. It does not limit any rights you may have under the Australian Consumer Law. See our Returns & Cancellations Policy for the assessment process and available remedies.
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